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Leads360 Express Support July 30, 2009 • Training Materials

To submit a support request and open a ticket, please send an email to expresssupport_@_leads360.com or click here . Typical response time is less than 24 hours.
If you are within the 30-day trial you may use our chat support which is typically available from 9AM - 5PM PDT (depending on availability). To access chat, please login to your Express account and click on the "chat support " button at the top of the page.
If you are a paying client on the team edition you may use our chat support which is typically available from 9AM - 5PM PDT (depending on availability). To access chat, please login to your Express account and click on the "chat support " button at the top of the page.
In an effort to keep Express affordable, phone support is not available for any Express account.

Quick Start Help Guide - The basics on how to get started using Express
Admin Help Guide - Express training for Administrators
User Help Guide - Express training for users
Billing Help Guide - How Express billing works
Lead Source Help Guide - How to setup a lead source in Express
Zillow Help Guide - Integration with Zillow Mortgage Marketplace for "Free" consumer inquiry leads

Getting Started - The basics on how to get started using Express
Getting Leads into the System - Get your leads and get them now
Getting Leads to Agents - Distribute your leads to your agents, in real-time
Managing My Leads - Make your leads start working for you
Working Leads - Learn how to properly action a lead through the sales process
My Leads Options Menu - Change your options and preferences
My Dashboard - Overview of the dashboard including calendar, metrics & lead attention meter
Skip to Milestones - Overview of key milestones including Contact, Qualification and Conversion
Skip to Performance Metrics - Overview of key metrics showing productivity and performance
Zillow/LoanSifter Setup - Overview of how to setup Zillow leads through Express and instant offers through LoanSifter